FAQ
How can we help?
From your first install to sharing care with family and showing records to your vet, here are the questions pet parents ask most, grouped by topic.

Getting started
What is Barabom?
Barabom is a health diary app for your pet’s everyday life. Keep meals and water, potty, weight, symptoms, vet visits and walks in one place, and fill the same diary together with your family.
Explore Health diaryI’m choosing a pet app. Who is Barabom a good fit for?
It suits pet parents who want to bring care notes scattered across apps, memos and messengers into one place. It helps most when you share care with family, or when your pet is sick or getting older and you want careful records.
Can I record pets other than dogs and cats?
Yes. When you add a pet, you can choose dog, cat, small animal or other. You can also add several pets and keep separate records for each.
Where do I install it, and how do I sign in?
Install it from the App Store on iPhone or Google Play on Android. You can sign in with Kakao or Google, and with Apple on iPhone.
Which languages are supported?
Korean, English and Japanese. You can switch in the app’s language menu. The app is called Barabom in English and ほほみる (Hohomiru) in Japanese.
What do other pet parents say about Barabom?
Reviews on the Korean App Store and Google Play (translated from Korean) include “the most useful app I’ve installed while raising my dog,” “I have a cat, and with reminders and sharing it’s the easiest app I’ve tried,” and “the simplest pet record app for just keeping records.” Check each store for current ratings and all reviews.
Recording
What can I record?
There are 11 health diaries: memo, to-do and reminder; weight, vitals, symptoms, potty and hospital; and feeding, play and walk. Any record can include photos and videos, a location and spending.
Explore Health diaryCan I add records for past dates?
Yes. Pick a date on the calendar in the Record tab, and the new record is saved to that day. You can also change the record time yourself.
How many photos or videos can I attach?
You can attach up to 6 photos or videos to each record, or up to 12 with a subscription.
Is there a faster way to log everyday records?
Save the records you repeat as quick records and add them in one tap. Home screen widgets open the diary you want or save a quick record directly, and care habits add records automatically on the days and times you choose.
Can it remind me about medicine or vaccinations?
Yes. To-dos send a push alert at the time you set. Reminders can repeat once, daily, weekly, monthly or yearly and alert you 10 minutes to 24 hours ahead. Allow notifications for Barabom in your phone settings to receive them.
Does it help with caring for a senior dog or cat?
You can log weight changes, vitals like temperature and heart rate, and symptoms like vomiting or coughing by date, then look back at the trends in Summary charts. One reviewer started keeping careful records as their dog grew older. Please consult a veterinarian about your pet’s health.
Explore Record overviewSharing with family
Can my family see the same records?
Yes. Connect family members through co-parenting to view and add records in the same pet’s diary. Send an invite link by KakaoTalk or text message, or enter the share code the other person gives you.
Explore Shared careHow many people can share a pet?
On the free plan, you can share with up to 2 people across all your pets. With a subscription, there’s no limit.
Can I edit or delete records someone else wrote?
Everyone you share with can view records and add new ones. Only the pet’s guardian and the person who wrote a record can edit or delete it.
Will I know when family adds a record?
Yes. When someone you share with adds a record, you get a notification showing who added which diary. You can also assign to-dos and long-press one to send a nudge.
Vet visits and sharing records
How do I show my records to the vet?
Tap Export on the Summary screen and choose a period and diaries to create a web link. Send or copy the link, and anyone you share it with can open it without installing the app.
Explore Health diaryCan anyone see an exported link?
Only people you send the link to can open it. It closes after the 3, 7, 30 or 90 days you choose, and if you add a 4-digit password, only people who know it can view the records.
Can I export to PDF or a file?
For now, records can only be exported as a web link. You can take photos of test results from the vet and keep them with the hospital record so they’re easy to find later.
Does Barabom diagnose my pet?
No. Barabom organizes the records you enter. Some items, like potty colors, come with a short description, but that is not a diagnosis. If you’re worried about your pet, bring your records and talk to a veterinarian.
Pricing and membership
Can I use Barabom for free?
Yes. The core features are free, including the 11 health diaries, Summary, exporting records and sharing with family. If you want more room, you can choose a monthly or yearly subscription.
What do I get with a subscription?
Storage grows from 1GB to 100GB, and you can attach up to 12 photos or videos per record. You can share with unlimited people, create unlimited quick records and care habits, and ads are removed. See the membership screen in the app and each store for current prices.
How do I cancel my subscription?
Subscriptions are billed and canceled through the App Store or Google Play. On iPhone, go to Subscriptions in the Settings app; on Android, go to Payments & subscriptions in Google Play. Deleting the app or your account does not cancel a subscription, so please cancel it in the store.
Account and data
What happens to my records if I change phones?
Your records are stored on Barabom’s servers. Sign in with the same account on your new phone and pick up where you left off. Quick records are saved only on your phone, so please create them again on the new one.
Can I link more than one sign-in method?
Yes. In the account linking menu, you can link Kakao, Google and Apple sign-in to one account. The method you first signed up with can’t be unlinked.
What happens to my records if I delete my account?
Deleting your account removes your information, and it can’t be restored. Some information, such as shared diaries, comments and posts, is not deleted, so please remove it yourself first if needed. If you have a subscription, cancel it in the store first.
AI chat
What does the AI chat help with?
In the Chat tab, you can talk with your pet as if they were chatting back. Mention @Veterinaryexpert for health and illness questions or @Behaviorexpert for behavior and training, and the AI can look through your health diary when it helps. It’s a Lab feature for now, so chats may be unstable or pause at times.
Explore AI chatCan I rely on AI answers instead of a vet?
AI answers can be wrong and do not replace a veterinarian’s examination or diagnosis. Use them only as a reference, and visit a vet if you’re worried about your pet.
Is there a daily chat limit?
Yes. There’s a limit to how many messages you can send each day, and the chat screen shows how many you have left today.

Didn’t find your answer?
Ask us through More > Contact us in the app, our contact page or our KakaoTalk channel. Let us know your device, app version and what happened, and we can help you faster.
Email 0610studio@barabom.me

Start with one small record today
One meal, one walk. Keep your pet’s day with Barabom.
Check each store for supported devices, regions, the latest version and in-app purchases.